Equality, Diversity & Inclusion


At Karfu, we believe that every person deserves access to impartial information about the real financial and environmental costs of their mobility choices.

Everyone means everyone, regardless of status, opportunity, background, belief and preference.

As people, we’re all different, even the most similar amongst us, and so are our preferences and needs. We believe your differences are there to be supported and celebrated.

If you feel we are falling short of this intention to support you, we would like to hear from you.

By email:

Please email us at

In writing:

Please address your letter to:

Diversity & Inclusion
20-22 Wenlock Road
N1 7GU
Always include your name, postal address, and email address.

Please also include any account or quote reference and telephone number and why you are unhappy in as much detail as you can. This will help us to respond to you quickly. If we do not have enough information to investigate your complaint, we will try and contact you to ask for further details.

Should you wish to use an alternative means of communication, on request we are happy to correspond with you by telephone.

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Karfu Admin 29/09/22